• OPEN: Monday - Friday 8:00 AM - 6:00 PM

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CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat Closed
  • Sun Closed

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

What People Say About Us

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    Always use Garys for all my car needs. He is honest reasonably price and service fast ans friendly.

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    Great place to get an E-Test done. I showed up without an appointment and 20mins later I was on my way. Excellent service and friendly staff.

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    Excellent service! Will definitely recommend to friends and family!

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    Amazing and clean great service. They are very polite and very respectful

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    Excellent customer service! And a ride home too!!

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    Kind, helpful and a no BS attitude... These guys care about your safety, your vehicle and the community. Top notch!

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    Very happy with my experience at Gary's Service and would recommend them to anyone who wants friendly knowledgeable service for a fair price.

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    Staff were so friendly and professional. They did an amazing job with my car and were speedy.

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    Very knowledgeable mechanics at this shop, well priced maintenance services. They are family owned and operated which makes it that much better.

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    Great service and got the job done 100%

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    Staff are very knowledgeable and friendly. They we able to look after me on short notice. Would recommend them to anyone.

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    Gary's Service & Towing: Beloved by the community and this single mom.

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    Great place to get an E-Test done. I showed up without an appointment and 20 mins later I was on my way. Excellent service and friendly staff.

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    Always use Garys for all my car needs. He is honest reasonably price and service fast ans friendly.

Call us for service: 905-476-4611

BBB Accredited Business
Georgina Board of Trade
CFIB (Canadian Federation of Independent Business)
Automotive Aftermarket Retailers of Ontario
ALL-DATA
  • Car Care Aware